WaitClock

Drivers

For drivers

See the line before you roll. Tap, don't call. Tickets on the phone.

See the line before you roll.

Open the app. See time on site at the SWDs near you: how long other trucks on WaitClock have been spending there. Where drivers tap "Unloading," you also see time in line. Each number shows how many truck visits it comes from and when it was last updated. The more fleets on WaitClock, the more SWDs it covers. Then you and dispatch decide where to go.

Time in an SWD line is on-duty time for water haulers. It burns your 14-hour clock. Water haulers do not get the well-site waiting exemption.1

Tap, don't call

Your loads are on your phone. Lease, tank, gate code, directions, and the SWD dispatch planned. One tap per step:

  1. En route
  2. At pickup
  3. Loaded
  4. At disposal
  5. Unloading
  6. Done

Forgot to tap when you got there? If your load says "En route," WaitClock marks "At pickup" when your truck pulls onto the lease. If it says "Loaded," WaitClock marks "At disposal" when you pull into the SWD. It goes by the truck's position, so with no signal it can show up late.

Tickets on the phone

Gauges, barrels, drop slip number, and a photo if you want one. The pumper or company hand signs on the screen. Your times are stamped as they happen, so your wait is on the record.

No signal? Keep working.

Out on the lease road with no bars, the app still works for the loads already on your phone. Your taps and tickets stay on the phone. They send when you get signal again. New loads from dispatch come in once you have signal.

Easy to get in

  • No app store. Dispatch sends you a link. Open it and add it to your home screen.
  • Log in with your company code and your 6-digit PIN.
  • Lose your phone? Dispatch can shut off that phone's access.

Straight answers

When does the app use my location?

Only while you are signed in, on shift, and the app is open on your screen. Then it sends your truck's position from your phone. That is how dispatch sees the truck and how your ticket gets its times. Tap "End shift" and it stops right away. A phone browser app does not send your position from the background.

Before your phone asks for location, the app shows one plain screen: what it collects, why, who sees it, and how to stop.

If your company hooks up the truck's ELD (Motive or Samsara), WaitClock also gets the truck's position from the ELD, even when the app is closed.

Can I say no?

Yes. Deny location on your phone and the app still works: you tap each step and fill out tickets the same way. Your times just do not have a position behind them.

Who sees where I am?

Your company's owner and dispatchers. WaitClock staff can see it when they need to fix a problem or keep the service running. Other companies do not. The line map shows counts and minutes, never who was there. Your company's customers only see the summary times on the tickets your company sends them, never the track.

Do I tap while driving?

No. Tap when you are stopped. Follow your company's phone rules and the law. If you forget the arrival tap, the truck's position can mark it for you (see above).

Tell your boss about the pilot

Sources

  1. FMCSA guidance, 77 Federal Register, June 5, 2012; 49 CFR 395.1(d)(2). https://www.govinfo.gov/content/pkg/FR-2012-06-05/html/2012-13584.htm